Terms & ConditionsWeb Site SecurityPlease read our Privacy Policy regarding the information we collect when you order from SHOP.STOREFRONTANDSTUDIO.COM and the measures we take to safeguard that information. ITEM AVAILABILITYAlthough we make every effort to keep sufficient stock of items on our site, we occasionally sell out of certain products. If we are out of stock on an item that you've ordered we will notify you by e-mail with the expected ship date. At that point, you will have the opportunity to cancel your order or have us order it for you. Please note that a few items on our web site always need to be special ordered because we don't keep them in stock. In those cases, the lead-time is indicated on the product information page. SALES TAXSHOP.STOREFRONTANDSTUDIO.COM only charges sales tax on orders being shipped within the state of California. You are expected to comply with your state's current laws regarding purchases over the Internet. FORMS OF PAYMENTSHOP.STOREFRONTANDSTUDIO.COM currently accepts Visa, Mastercard, American Express and Discover Card. Gift cards purchased through our online store, are also available. Gift cards purchased through our Santa Cruz store, can be used by placing an order over the phone. Please call 831.818.2643. DOMESTIC SHIPPINGAll orders are shipped USPS or UPS as listed in the shipping options when you check out. In stock orders are shipped within 24-72 hours. Delivery time does not include Saturdays, Sundays, or Holidays. SHOP.STOREFRONTANDSTUDIO.COM will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. Shipping charges are based on the weight of products ordered. INTERNATIONAL SHIPPINGInternational shipping charges are based on several factors, including total price of items, weight of the package and its destination. Shipping outside the continental U.S. will be shipped USPS Express Mail, which provides tracking information. Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Please note you will be responsible for any taxes or duties your country collects on imported goods. SHIPPING RESTRICTIONSWe use USPS and UPS for domestic delivery. If you choose to ship via UPS, we are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. Please choose USPS if you have a P.O. Box only. RETURNSWe take great pride in offering the highest quality merchandise. Customers have 21 days from date of invoice to return to any unwanted merchandise that is unused, and free of defects and in its original packaging, if applicable. Returns must be accompanied by original receipt. It must be well packed (additional packaging may be necessary) and insured for the full amount). A restocking fee may apply to any order not received in good condition. Returns must be pre-authorized by email ( or calling 831-818-2643). Returns received and not pre-authorized will be subject to a 20% restocking fee. Returns are accepted on all items except: non-stock items, special orders, sale items, and dinnerware, glassware, and other food related items. For questions regarding returns, please use our email address: , or you can call us at: 831-818-2643. ORDER CANCELLATIONOrders for in-stock merchandise may be cancelled within 1 business day for a full refund. Special orders and out of stock merchandise may be cancelled within 2 business days for a full refund. Stock items cancelled after 1 business day and special ordered items cancelled after 2 business days may be subject to a 25% cancellation and restocking fee. CHANGES TO TERMS AND CONDITIONS AND TO SITESHOP.STOREFRONTANDSTUDIO.COM reserves the right to modify or change the terms of use of this site with or without notification. COPYRIGHTThe following elements of this website are the property of SHOP.STOREFRONTANDSTUDIO.com, or our vendors, and are protected by United States and International copyright laws:
TRADEMARKSThe trademarks of STOREFRONT, SHOP.STOREFRONTANDSTUDIO.COM and our vendors may not be used without written permission. Trademarks include SHOP.STOREFRONTANDSTUDIO.COM name and logo and other graphics, logos page headers, button icons, scripts and service names of SHOP.STOREFRONTANDSTUDIO.COM products, services and programs, and those of our vendors. USEYou have permission to electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with SHOP.STOREFRONTANDSTUDIO.COM. Unless we give you written permission in advance, any other use of this website, its content and its information, including framing of this web site, is strictly prohibited. ERRORS & INACCURACIESOur goal is to provide complete, accurate, up-to-date information on our web site. Unfortunately, it is not possible to ensure that any web site is completely free of human or technical errors. This site may contain typographical mistakes, inaccuracies or omissions, some of which may relate to pricing and availability; additionally, some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions – including after an order has submitted – and to change or update information at any time without prior notice. We apologize for any inconvenience this may cause. USER WARRANTIESIn placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true and complete information, and that you have the authority to place the order. DISCLAIMER OR WARRANTIESYou expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis. SHOP.STOREFRONTANDSTUDIO.COM makes no representation or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site. SHOP.STOREFRONTANDSTUDIO.COM MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS ON THIS WEB SITE FOR ANY PURPOSE. SHOP.STOREFRONTANDSTUDIO.COM SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. SHOP.STOREFRONTANDSTUDIO.COM SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS WEB SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS WEB SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL SHOP.STOREFRONTANDSTUDIO.COM, IT'S AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITHT THE USE OF THIS WEB SITE, THE MATERIALS IN THIS WEB SITE, THE DELAY OR INABILITY TO USE THIS WEB SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. Your use of this web site is governed by these terms and conditions. Please review these terms and conditions. Your use of the SHOP.STOREFRONTANDSTUDIO.COM site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the SHOP.STOREFRONTANDSTUDIO.COM web site. TERMINATIONWe reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information. |